I just broke up a relationship that I’ve been in for fifteen years. Yeah, I finally droppedAT&T as a cellular provider. The catalyst for the change was the battery in my iPhone4, putchased in 2013, giving up the ghost. For a couple of months, it was a glorified wall phone cum diminutive desktop computer. I’d unplug it and it would expire by the time I hit the sidewalk in front of the house.
As far as changing carriers, well, AT&T lobbied against net neutrality, so leaving was easy once I got over my inertia. Sadly, all of the telecoms suck equally. Verizon, my new carrier, also lobbied against net neutrality. The deciding factor in my decision was receiving a19% comment any discount on the data bill, a not insignificant sum. I replaced the phone with a diminutive iPhoneSE, which fits in my palm and easily slips into a pocket. I don’t need a big screened monstrosity, nor do they need cutting edge technology.
The transaction took over an hour. To determine my identity, the Fraud Unit asked me a bunch of questions, including one I couldn’t answer, about a supposed old telephone number. Afterwards, I realized that ot was a phone line that I used for dialup internet service back in the 20th century. Nice move, fraud unit!
To prove my bona fides, the customer service rep had to send a copy of my driver’s license and car registration to the fraud unit. It took him about six or seven scanning attempts for him to get a facsimile of my ID photo that was satisfactory for the fraud unit. Christ, I don’t think the Secret Service vets applicants so thoroughly.
Well, at any rate, I have a new phone, almost indistinguishable from the old phone. I’m still in thrall to big telecom, but I changed behemoths. I also recognize that this phone, like the old one, was made by wave slaves cooped up all n factory dorms, but I will protest that I kept the old phone for over four years, until it ceased to function, and I plan on keeping this one for the foreseeable future. It’s hard to be virtuous in this debased age, it I’m trying to mitigate the harm I do.