tag:blogger.com,1999:blog-8526498499129692237.post7694925981751188201..comments2024-03-22T05:17:53.112-04:00Comments on Big Bad Bald Bastard: Dealing with Government BureaucracyBig Bad Bald Bastardhttp://www.blogger.com/profile/01983025559556548658noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-8526498499129692237.post-40663996801737109982014-02-06T17:27:30.220-05:002014-02-06T17:27:30.220-05:00But, indeed, mikey, the agencies responded to the ...But, indeed, mikey, the agencies responded to the stereotypes by emphasizing better customer service, and improving it.<br /><br />I'm a low level government bureaucrat myself now that I've changed jobs. There's a high expectation for us to serve the public well and pleasantly, despite the fact that we have to enforce some somewhat maddening and ridiculous laws - at least, that's what I have to do.Glennishttps://www.blogger.com/profile/03681336164718681936noreply@blogger.comtag:blogger.com,1999:blog-8526498499129692237.post-40302229295248957552014-02-01T11:59:07.331-05:002014-02-01T11:59:07.331-05:00All true, but the stereotype of the angry, unhelpf...All true, but the stereotype of the angry, unhelpful and uncaring government worker didn't originate out of whole cloth, and the DMV (along with the Post Office) is almost certainly Sui Generis. <br /><br />It provides no actual justification for demands for small government - government has a role in society, particularly in every place where the market can't or won't work because the incentives are wrong - but that doesn't mean that local government bureaucracies aren't regularly staffed by people who are not interested in doing an excellent job or providing a valuable service, but instead are disinterested, surly and unpleasant.<br /><br />Sure, it ain't all of them, and you can certainly meet some fine people in public and civil service jobs, but the chances of meeting one of the bad eggs is significantly higher than in private employment, precisely because it's so difficult to discipline/fire people in public services...mikeyhttps://www.blogger.com/profile/13057701313718589322noreply@blogger.com